1. Who we are
Flatwick Atelier operates this website and provides aromatic candle-making education. Questions about this policy may be sent to [email protected].
2. Information we receive
When you contact us, we may receive your name, email address, phone number, message, and information you voluntarily include about course interests or accessibility needs. We do not request payment-card details through this website.
3. How we use information
We use enquiry information to respond, coordinate course questions, improve studio communication, and maintain reasonable business records. We do not sell personal information or use it for unrelated advertising.
4. Local storage and cookies
The catalog, Fallows, cart, theme preference, and cookie consent may be stored locally in your browser. These values help the demonstration website remember your choices and are not a substitute for a server account.
5. Retention and security
We retain enquiries only as long as reasonably necessary for communication, legal obligations, and record keeping. We use practical administrative safeguards, but no internet transmission can be guaranteed completely secure.
6. Your choices
You may ask to access, correct, or delete personal information held about your enquiry, subject to applicable law. You can clear local storage through your browser settings.
7. Children
Our educational services are intended for adults and supervised participants. We do not knowingly collect personal information from children without appropriate consent.
8. Changes
We may update this policy when our practices or legal obligations change. The effective date above identifies the latest version.